Pipette-Tek Customer Satisfaction Survey
 

Contact:  

Lab Head:

Institution: Telephone:
Email: Fax:
Department:

Answer all questions below on a scale of 1 to 5 (5 being very satisfied 1 being dissatisfied)

1.  How reliable do you think Pipette-Tek follows through on its commitments?   51
2. How closely did your final total costs correspond to your expectations at the beginning of the transaction?    51
3. How competitive was Pipette-Tek's costs to similar services?     51
4. How well do you think the service delivered matched your order specifications?   51
5. Did all paper work reach your expectations?     51
6. How satisfied do you feel about the timeliness of the service delivered?     51
7. How satisfied do you feel about the quality of the service provided?    51
8. How easy do you think Pipette-Tek  is to do business with?    51
9. How satisfied do you feel about the attitude, courtesy, and professionalism of Pipette-Tek and it's staff?   51
10. How satisfied do you feel about the customer support you received?     51
11. How responsive do you think Pipette-Tek was to information requests, issues, or problems that arose in the course of the service provided?    51
Comments:

 

HOME PAGE

                                     Pipette-Tek
                                550M Ritchie Highway Suite 122
                                     Severna Park, MD 21146
                             877.660.4600/service@pipette-tek.com